Refund policy

Returns & Exchanges

You have 30 days to return or exchange an eligible item. Days are counted from the day your order is delivered (shipped orders) or from the purchase or pickup date (Draper store purchases and local pickup orders). Mailed returns are dated by their postmark. Online orders may be returned by mail or brought to our Draper store at 152 E 12300 S, Suite 54, Draper, UT 84020. Please email hello@brooklynblush.com with your order number before mailing a return or requesting an exchange.

Items must be unworn and unwashed, with original tags attached, and free of marks, makeup, perfume, deodorant, smoke, and pet hair. Returns that do not meet these conditions, or that are received or postmarked after day 30, will not be accepted.

Final Sale

Sale, Flash Sale, and Last Chance items are final sale and cannot be returned or exchanged.

Refunds & Store Credit

Once we receive and inspect your return, eligible refunds will be processed within 5 business days. You may choose a refund to your original payment method, an exchange, or Brooklyn Blush store credit. Store credit does not expire. Original shipping charges are not refundable, and there is no restocking fee.

Customers are responsible for return shipping costs. For an approved exchange, Brooklyn Blush will cover the shipping cost to send the replacement item to you.

Exchanges

To request an exchange, email hello@brooklynblush.com with your order number and the size you would like. If the size or item you want is no longer available, you may choose a refund or Brooklyn Blush store credit.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please email us within 5 days of delivery. Please do not wash or wear the item. Brooklyn Blush will cover the return shipping cost for damaged or incorrect items.

In-Store Purchases

Purchases made at our Draper store follow the same 30-day return and exchange policy and must meet the same eligibility requirements listed above.

Return Identification

Please include a copy of your receipt or order information with mailed returns so we can clearly identify your order. Please keep your tracking number; we are not responsible for returns lost in transit.

Questions?

Questions about a return or exchange? Email us at hello@brooklynblush.com or call/text us at (801) 382-7632.