Returns + Exchanges

Within 14 days, you can return an eligible item for a refund to your original payment method, an exchange, or store credit. From day 15 to day 30, eligible items can be exchanged or returned for store credit; refunds are not available after day 14. After 30 days, items are not eligible for return under our standard policy. Days are counted from the day your order is delivered (shipped orders) or from the purchase or pickup date (Draper store purchases and local pickup orders). This applies to online orders and to purchases made in our Draper store.

Return conditions

Items must be unworn and unwashed, with original tags attached, and free of marks, makeup, perfume, deodorant, smoke and pet hair. Returns that do not meet these conditions, or that are sent after day 30, will not be accepted.

Final sale

Sale, Flash Sale and Last Chance items are final sale and cannot be returned or exchanged.

How to return by mail

Email hello@brooklynblush.com with your order number before sending anything back. Include a copy of your receipt in the package and ship it to Brooklyn Blush, 152 E 12300 S, Suite 54, Draper, UT 84020. Mailed returns are dated by their postmark: postmarked by day 14 for a refund, or by day 30 for an exchange or store credit. Please keep your tracking number; we are not responsible for returns lost in transit.

Returning in store

You can return an online order or an in-store purchase at our Draper store within the same windows (14 days for a refund, exchange or store credit; 30 days for an exchange or store credit). The same conditions apply.

Refunds, exchanges and store credit

Once we receive and inspect your return, an eligible item may be refunded to your original payment method (within 14 days), or exchanged or returned for store credit (within 30 days). Refunds are processed within 5 business days after your return is received and inspected. Store credit does not expire, and we will confirm your store credit by email.

Original shipping costs are not refunded. Customers pay return shipping. Brooklyn Blush pays shipping on exchanged items. There is no restocking fee.

Exchanges

To request an exchange, email hello@brooklynblush.com with your order number and the size you would like. If the size you want is not available, you can choose store credit, or a refund if you are still within 14 days.

Damaged or incorrect items

If your item arrives damaged or you received the wrong item, email us within 5 days of delivery. Please do not wash or wear the item. Brooklyn Blush will cover the return shipping. We cannot accept damage claims after 5 days.

Colors

Colors and pattern placement may vary slightly from what you see on your screen.

Questions

Email hello@brooklynblush.com or call (801) 382-7632.