FAQ
Everything you need to know about shopping with Brooklyn Blush. Still have a question? Email us anytime at hello@brooklynblush.com.
Shipping
How much does shipping cost?
We offer free U.S. standard shipping on orders of $95 or more. Orders under $95 ship for a flat $6.95. All orders ship via USPS.
How soon will my order ship and arrive?
Orders ship within 1–2 business days (allow up to 3–5 business days during busy launches). Once shipped, U.S. orders typically arrive in 2–4 business days. You will get a tracking email when it is on its way.
Do you offer local pickup?
Yes. Choose Pickup at checkout and pick up your order inside our Draper store at 152 E 12300 S, Suite 54. We will email you, then text you to arrange a pickup time. Orders are usually ready within 24 hours, and pickup is not available on Sundays.
Do you ship internationally?
Right now we ship within the United States only.
Can I change or cancel my order after placing it?
We are not able to make changes — including size swaps or cancellations — once an order is placed, because we pack and ship so quickly. Please double-check your size and details before checking out.
My tracking says delivered but I cannot find my package. What do I do?
First, check around your porch, mailbox, and with neighbors, then contact your local post office with your tracking number. Once USPS marks a package delivered, Brooklyn Blush is not able to be responsible for lost or stolen packages — but we are always happy to help you track it down.
Returns & Exchanges
What is your return policy?
If something is not right, you can return unworn, unwashed items by mail or at our Draper store. Within 14 days, you can choose a refund to your original payment method, an exchange, or store credit. From day 15 to day 30, you can choose an exchange or store credit (refunds are not available after day 14). After 30 days, items are not eligible for return under our standard policy. Days are counted from delivery for shipped orders, or from the purchase or pickup date for in-store purchases and local pickup orders. Mailed returns are dated by their postmark. Items must have original tags attached and be free of marks, makeup, perfume, deodorant, smoke, and pet hair. Please email hello@brooklynblush.com before sending anything back.
Do you offer refunds?
Yes, for returns within 14 days. Eligible returns within 14 days may be refunded to your original payment method; from day 15 to day 30, we offer an exchange or store credit instead. Refunds are processed within 5 business days after we receive and inspect your return. Store credit does not expire. Original shipping is not refunded, and there is no restocking fee.
Can I return an online order to your Draper store?
Yes. You can bring an online purchase to our Draper store at 152 E 12300 S, Suite 54 for a return or exchange: within 14 days for a refund, exchange, or store credit, or within 30 days for an exchange or store credit. The same condition requirements apply, and eligible refunds are issued to your original payment method.
How do I exchange an item?
Email hello@brooklynblush.com with your order number and the size you would like. Exchanges are available within 30 days. If that size is not available, you can choose store credit, or a refund if you are still within 14 days. We cover shipping to send your exchange out.
Who pays for return shipping?
You cover shipping to send an item back; we cover shipping to send your exchange out. We recommend keeping your return tracking number.
What if my item arrives damaged or I received the wrong item?
Email us within 5 days of delivery (with the item unworn and unwashed) and we will make it right — we cover the return shipping for damaged or incorrect items.
Can I return sale items?
All Sale, Flash Sale, and Last Chance items are final sale — no returns or exchanges.
Products, Sizing & Availability
Do you restock sold-out items?
Not usually! Our collection is hand-curated and intentionally limited — pieces come in limited quantities, and restocks aren't guaranteed once one sells out. The upside: fresh new arrivals drop regularly — so if you love something, do not wait.
How often do you get new arrivals?
We add new pieces regularly. The best way to see them first is to sign up for our emails and texts and follow us on Instagram @brooklynblushclothing.
How do your sizes run, and do you have a size chart?
Fit notes are listed on each product page. If you are between sizes or unsure, email hello@brooklynblush.com and we will help you pick the right fit.
What kind of clothing do you carry?
We carry curated women's clothing — dresses, tops, bottoms, sets, rompers, and accessories — including fuller-coverage styles like our Temple Dresses.
Orders, Payment & Contact
What payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, PayPal, and Apple Pay.
Do you sell gift cards?
Yes! Gift cards are available on our site and never expire.
How do I track my order?
You will receive a tracking email once your order ships via USPS.
How do I get in touch?
Email us at hello@brooklynblush.com, call or text (801) 382-7632, use our Contact page, or DM us on Instagram @brooklynblushclothing. We are a family-run shop and we read every message.